How it works

Everything you would have called to ask

Four steps, the first from your couch. Below that: what is in the price, what we will not do, and how to tell — before you drive here — whether your vehicle can go up at all.

Book a bay Is my vehicle a fit?

2-hour minimum · no account, no membership

Start to finish

Four steps

Nothing about your visit should depend on a conversation at a counter.

  1. 01 Book online 2-hour minimum · from your couch
  2. 02 Sign the waiver 5 minutes · before you drive over
  3. 03 Show up 10 min early · staff set the lift
  4. 04 Work Extend if it runs long · pay for time used
  1. Choosing a duration and an available start time on a phone.

    01

    Book online

    Pick your duration and time. No account needed.

    Duration first, then the day, then the time — that is the only way every start time we show you genuinely fits, buffer and closing already subtracted.

    • Minimum2 hours
    • Earliest start4 hours from now
    • To booka $25 deposit

    A $25 deposit holds the bay — the rest is paid at the shop, for the time you actually used. Cancel more than 24 hours ahead and the deposit comes back.

    You never pick a bay. All 4 lifts are identical, so we allocate one on the day — which is exactly why we can still fit you in when a one-lift shop cannot.

  2. Watching the safety briefing and signing the waiver before arrival.

    02

    Read the waiver before you come

    Nothing to sign online — but everything you will sign is published.

    The whole release is on the waiver page, word for word, alongside the eight safety rules. You sign it in person at the counter on your first visit, after a short orientation, so reading it now is what turns that into a two-minute conversation. Send the page to anyone helping you — they sign their own copy.

    • Signin person, at the counter
    • Helpersthe same, good 12 months
    • Onlinenothing to sign or submit

    Come back inside twelve months and the signing disappears entirely. Read the waiver and safety briefing first

  3. Pulling up to an open bay door with a lift ready inside.

    03

    Show up — orientation, then the lift

    First visit: the walk-through and the signature. Then we set you on the lift.

    On a first visit a member of staff walks you through the eight rules, the lift and its mechanical locks, and where the shut-off, first-aid kit and extinguisher live — then you sign the release at the counter. After that we point you at a bay, set the arms and pads for your specific vehicle, and check the lift points with you before anything leaves the ground. Staff run the lift — every raise, every lower, every time.

    • Arrive15 min early, then 10
    • Turnover before you20 min
    • Footwearclosed-toe, no exceptions

    Including the part where we shake your car, hard, before you go anywhere near it. The exact sequence we run

  4. A car up on one of our lifts with the hood open, part way through a job.

    04

    Work at your own pace

    The bay is yours. Extend if the job runs long.

    Nobody hovers and nobody rushes you. Jobs overrun — tell us before your time runs out, and if the bay behind you is free you add an hour at the same published rate.

    • Extendingsame rate, if the bay is free
    • Longest booking10 hours
    • Rate$50/hr, any day

    Job died on you? Overnight storage is an add-on — the car stays on the lift, locked in, and you come back tomorrow.

The part we are least casual about

What “we set the lift” actually means

Not a formality and not a walk-past. It is a fixed sequence, run by staff, on every car, every time — including the third time you have been here this month.

Close-up of a lift arm and rubber pad set under a vehicle pinch weld.
Four contact patches the size of your palm. Where they go is not a matter of opinion.

  1. 01

    We find your vehicle’s manufacturer lift points — from the data on the bay terminal, or on the car with you if the book is vague.

  2. 02

    Arms swing out, pads go on, heights set. Low-profile pads or drive-on ramps if you are slammed; the pack map if there is a battery under the floor.

  3. 03

    It comes up about four inches. Then it stops.

  4. 04

    We shake it. If the car moves on the pads, it comes straight back down and we start again. This is the step that matters.

  5. 05

    Only then does it go to working height, and the mechanical safety locks drop in. You will hear them engage — that sound is the point.

  6. 06

    Coming down is the same in reverse, run by us, with the bay floor clear and nothing left under the car.

You never operate the lift. Not the up, not the down, not the locks. That is not us doubting you — it is that one person owning that control is what keeps the other three bays safe while you are working.

Before you drive here

Is my vehicle a fit?

These are the same four questions the booking form asks, and they are the four that predict a bad Saturday. Answer them now and you will know where you stand before you spend a minute on anything else.

The four questions

Turn JavaScript on for the interactive check, or read the four questions on the booking page.

The hard limits

  • 10,000 lb The rating of every lift here. Over that we move you to the drive-on bay if the job allows it, or we turn it away. We do not “probably fine” a rating plate.
  • Solid lift points Rusted-through pinch welds, crumpled rockers, or a repair that moved a jacking point are the things that actually drop cars. If you are unsure, book anyway and say so — we look together before it goes up.
  • Four points, under a body A two-post lift picks a vehicle up by four points beneath it. Motorcycles, trailers and anything without those points have nowhere for the arms to go.
  • It has to roll and steer You need to be able to get it into the bay under its own power or with a push. Tell us in advance if it is a non-runner so we can put you in an end bay with room to work.
If your car will not lift safely, the visit ends there. Sometimes the honest answer is no — rust through the pinch welds, a bent frame rail, a truck over the rating. If we get to the bay and it is not safe to raise, we say so, you are refunded for the time you did not use, and you are not charged for our judgement call. We would rather lose the booking than drop a car.

The price covers this

What’s included, what you bring

One hourly rate for the bay. Everything in the left column is in it — there is no bench fee, no shop-supply line, no surprise at the end.

In the price

    Specialty tools, the tyre machine, the press, fluid disposal and overnight storage are add-ons, and every one of them is published. See add-on pricing

    You bring

      There is no parts counter here. If you have to leave for a part mid-job, your clock keeps running — so buy the extra gasket before you come.

      Read this twice

      What we do not do

      None of this is a disclaimer buried in terms. It is the shape of the business. If any line here is a dealbreaker, you have just saved yourself a drive.

        We are a rental. The moment we start telling you which ball joint is bad, we are an unlicensed repair shop — and then none of this is available to anyone. Holding that line is what keeps the doors open.

        Your time

        Why your 10am is a real 10am

        Every booking is followed by 20 minutes that belong to nobody. The car comes down, the arms swing in, the floor gets swept, and the next lift gets set. Your slot never waits on the last person to finish.

        • Someone else’s booking Ends before your buffer starts. It is not your problem and it never eats your time.
        • 20-minute turnover Lowering, sweeping, resetting arms and pads. Built into every slot the calendar offers.
        • Your booked hours Start at your start time, with the lift already set for the car you told us about.

        If you are running late

        The clock started at your start time — the bay was set and waiting. Call us. If nobody is booked behind you we will usually just slide your window along; if someone is, we cannot take their hours to cover yours.

        If the job runs long

        Tell us before the end. Extending depends on the next booking and on closing time, so it is never guaranteed — but on a weekday afternoon it usually works.

        If you finish early

        You pay for the hours you used, rounded to the whole hour, with the 2-hour minimum still applying. We are not going to bill you for a bay you left at noon.

        Closing time is a hard stop

        The calendar will never sell you a slot that runs past the door closing, so the last start time each day moves with the hours. Everyone is out when we shut — that is the one deadline we do not move.

        Changed your mind? Cancel free up to 24 hours ahead. Your confirmation email carries links to reschedule or cancel — no phone call, no queue.

        Safety

        The rules, and why each one exists

        There are not many, and none of them are about liability theatre. Each one is here because of a specific way people get hurt in shops.

        1. Closed-toe shoes. No exceptions.

          A dropped caliper finds a sandal every time. We will turn you away at the door over this and we will not feel bad about it.

        2. Staff operate the lift.

          Every raise and every lower. One trained person owning that control is what makes four bays of strangers workable.

        3. Nothing goes under a car until the locks are in.

          Not a hand, not a creeper, not a look. You will hear the locks drop — that is your signal, and it is not subtle.

        4. No flame, no welding, no paint.

          Shared air and a shared building. It also means no torch on a seized bolt — bring penetrant, an impact and patience instead.

        5. No fuel-tank work and no A/C refrigerant service.

          Both need containment and certification we do not have. Both are a bad day for everyone in the building if they go wrong.

        6. Sober, alert, and not alone under a car if you can help it.

          If someone is impaired we end the visit. A helper is free to sign a waiver and come with you.

        7. Under-18s stay out of the bay.

          They are welcome in the building with a parent, and welcome to watch from outside the bay lines. Not under a raised vehicle, and not at the tool wall.

        8. Tools come back to the board.

          Every visit ends with a tool count. It takes two minutes, and it is the only reason the wall is still complete for the person after you.

        First visit

        Never used a lift before? Good.

        Most people who book here have done the same job on their back on a driveway, in the cold, on jack stands they did not entirely trust. Standing up under a car is the whole product. Here is what actually happens the first time.

        Book your first bay
        1. 1 A two-minute walk-round. The bay, the air line, the light, the tool wall, the drain pan, the restroom, the coffee. Then you know where everything is and nobody has to ask.
        2. 2 We set your car while you watch. You will see exactly where the pads sit and why. Ask questions here — this is the part people are quiet about and should not be.
        3. 3 Then we leave you alone. Nobody is standing there judging your technique. There is no counter full of people watching you fight a subframe bolt.
        4. 4 Ask us anything about the equipment. Where a tool lives, how the tyre machine works, whether the press is free. We will not tell you how to do your repair — that is the line that keeps this a rental instead of an unlicensed shop — but the equipment is fair game all day.
        5. 5 If it turns out to be beyond you, say so. We bring the car down, you pay for the time you used, and you go home with a car you can still drive to a shop. That is a normal outcome, not an embarrassing one.

        That’s the whole thing.
        Pick a time.

        About a minute to book, and we do not ask who you are until the bay is held.

        Book a bay Still have questions?

        Cancel free up to 24 hours ahead.